ShareFótBackFrench Speaking Customer Care RepresentativeOn behalf of our partner we are looking for a French Speaking Customer Care Representative.Reference number WHCSZ12719
Managing allocated key accounts and regions, and back up other regions.
Interfacing with Supply Chain and Engineering to coordinate shipments of material to meet customers' requirements.
Co-ordinating service/goods Inwards to coordinate the return of material for repair and or restock.
Entering effectively customer's data, agreements, return authorizations, training registrations, sales orders and invoices using departmental service goals and objectives.
Entering and maintaining Customer Master Data plus execution of relevant security checks.
Expectations
Bachelor’s degree or a high school diploma
Previous experience in working with Customers
Excellent French and English skills are a must
Good knowledge of MS Office applications and preferably in SAP