Vissza

Megosztás 1123 Budapest Nagyenyed utca 8-14, Pest Vissza Supply Chain Management - Order Management Intern Hivatkozási szám WHC022419

Our partner is an energy management company employing 99,000 people in 175 countries around the world. It provides energy-efficient solutions that help its customers use electrical, hydraulic and mechanical energy efficiently, safely and sustainably. They enable companies to manage energy more wisely and make their operations more sustainable. They encourage their employees to look at their own operations differently and make a positive impact on the environment.

Feladatok

Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representative to handle a variety of pre-sales or post-sales service functions. Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable, collections, invoicing requirements. Resolves problems by applying established policies, procedures and tactics.

Manage and support the export business processes from the order entry until the shipment is delivered and invoiced
Keeps close connection to Production Network and DC team to ensure high on-time delivery performance and whilst customer stock level in DC is
minimized
Point of reference for customers for all types of commercial requests: solve complex, high impact problems.
Participates regular operational calls with key customers to sustain and ensure close cooperation and improve Order Management process
Drive customer loyalty through increased productivity, improved value and through a high performance culture.

Benefits: